Delivery Driver Caught on CCTV Ignoring Door and Recklessly Throwing Fragile Packages.. Shocking Footage Revealed!

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A Yodel delivery driver was caught on camera throwing fragile packages over a customer’s gate. This incident occurred on September 9, shocking the recipient, Steph McIntosh, who discovered her items damaged after missing the delivery call.

Steph, a business advisor from Cornwall, was horrified to find her packages tossed carelessly, especially since they contained breakable figurines. After reviewing her CCTV footage, she filed a complaint with Yodel, expressing her disappointment with the delivery service.

Key takeaways:

  • Yodel driver filmed throwing packages over a gate.
  • Customer’s fragile items were damaged in the process.
  • Steph McIntosh filed a complaint with Yodel.
  • Yodel apologized and promised to improve delivery standards.
Fast Answer: A Yodel delivery driver was caught on CCTV tossing fragile packages over a customer’s gate, resulting in damaged items. The customer, Steph McIntosh, expressed her disappointment and filed a formal complaint with the company.

Yodel Delivery Driver Caught Ignoring Door and Tossing Packages Carelessly

This shocking incident highlights the importance of proper delivery practices. Steph McIntosh, who relies on deliveries for her business, was understandably upset when she found her fragile items damaged. The driver did not follow standard procedures, such as leaving the packages at the door or notifying the customer properly. Instead, they chose to throw the boxes over a 6ft gate, leading to visible damage.

Warning! This incident raises serious concerns about delivery practices. Customers expect their packages to be handled with care, especially when they contain fragile items. It is crucial for delivery companies to ensure their drivers adhere to proper protocols to avoid damage.

Customer’s Experience with Yodel Delivery Service Raises Concerns

Steph McIntosh’s experience with Yodel has sparked discussions about delivery standards. Many customers share similar frustrations regarding how their packages are handled. The incident serves as a reminder of the need for better training and accountability among delivery drivers.

Impact of Poor Delivery Practices on Customers

When delivery drivers mishandle packages, it can lead to significant consequences for customers. Here are some impacts:

  • Increased costs for replacements or refunds.
  • Loss of trust in the delivery service.
  • Emotional distress for customers receiving damaged items.
  • Potential loss of business for companies relying on deliveries.

In conclusion, incidents like these highlight the need for delivery companies to prioritize customer satisfaction and ensure their drivers are trained to handle packages properly.

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